Delivery Policy

At TEAA, we are committed to providing our customers with a seamless and reliable delivery experience. We understand the importance of receiving your orders in a timely and efficient manner, and we have implemented comprehensive policies and procedures to ensure your satisfaction.

Delivery Methods

TEAA offers several delivery options to cater to the diverse needs of our customers:

1. Standard Shipping

Our standard shipping service is provided through reputable carriers such as USPS, UPS, and FedEx. Depending on your location, standard delivery typically takes 5-10 business days from the time your order is processed.

2. Express Shipping

For time-sensitive deliveries, we offer expedited shipping options with faster transit times. Express shipping is available through our carrier partners, with delivery estimates ranging from 1-3 business days.

3. Signature Required

Certain high-value or fragile items may require a signature upon delivery for added security and to ensure the safe receipt of your order.

4. International Shipping

TEAA is proud to serve customers around the world. We offer international shipping to a wide range of countries, with delivery times and costs varying based on your location and the selected shipping method.

5. Delivery Timeframes

We strive to process and ship all orders as quickly as possible. Here are our standard delivery timeframes:

6. In-Stock Items

Orders for in-stock items are typically processed and shipped within 1-2 business days of the original order placement.

7. Pre-Order/Back-Order Items

Items that are on pre-order or back-order may take longer to fulfill, as we wait for the manufacturer to restock. We will provide you with an estimated delivery date at the time of your order.

Delivery Estimates

Once your order has been shipped, you will receive tracking information to monitor the status of your delivery. Delivery estimates are provided by our carrier partners and can vary based on factors such as location, weather, and service level.

TEAA is not responsible for delivery delays caused by the carrier or circumstances beyond our control. If your order is delayed, we encourage you to contact our customer service team, and we will do our best to assist you.

Shipping Costs

Shipping costs are calculated based on the size, weight, and delivery method of your order. Applicable taxes and duties may also be added, depending on your location. Shipping rates are clearly displayed during the checkout process.

In some cases, we may offer free shipping promotions or discounted rates. These special offers will be clearly communicated on our website and at the time of purchase.

Returns and Exchanges

If you are not satisfied with your order, please refer to our Returns and Exchanges Policy for information on how to initiate a return or exchange.

We appreciate your business and are committed to providing you with a positive delivery experience. If you have any questions or concerns about our Delivery Policy, please don't hesitate to contact our customer service team.